Thank you for visiting and shopping at Locallyknownclothing.com The following are the terms and conditions that constitute our Shipping Policy.
DOMESTIC SHIPPING POLICY
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. All deliveries will be shipped 2nd Class Signed For.
If we are experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
SHIPPING COUNTRIES, RATES AND DELIVERY ESTIMATES
Shipping charges for your order will be calculated and displayed at checkout.
|Country||Estimated delivery time||Cost|
|United Kingdom||3-5 Business days||£5|
|France||4-5 Business days||£10|
|Italy||4-5 Business days||£10|
|Spain||5-7 Business days||£10|
|Germany||5-7 Business days||£10|
|Rest of Europe||2nd Class signed for||£20|
|Australia||2nd Class signed for||£35|
|China||2nd Class signed for||£35|
|Rest of the world||2nd Class signed for||£35|
SHIPPING CONFIRMATION & ORDER TRACKING
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
CUSTOMS, DUTIES AND TAXES
Locally Known Clothing is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
From the moment of dispatch, the package is fully insured against damage, theft and loss. Once the package has been signed for by the customer the responsibility shifts to the customer and the insurance is void. We urge customers to not accept packages that are damaged, broken or seem to have been tampered with. In such cases contact our customer care team at firstname.lastname@example.org for support. We do not offer returns based on these accusations once the package has been signed for. The goods are your responsibility from the time we deliver them to the address you gave us. Any claim regarding damages, missing merchandise and/or delivery to the wrong address, must be received by Locally Known Clothing within 10 days from the order’s delivery date, otherwise, the claim will not be accepted.
See our Return & Refund Policy that provides detailed information about options and procedures for returning your order.